Getting good service, and a movie

Monday, March 10, 2008

Need something to do this weekend and wanting a way to kick back and relax?

Employees of Movie Gallery stand ready to help you with a selection of movies to fit any mood. Located less then 3 miles south of Interstate 70 at 10 Crosswinds Drive in Cloverdale, Movie Gallery has more than 8,000 titles in stock for rent or purchase.

Store Manager Sherry Delp says, "We try to be helpful. Our main goal is customer service. We orient and familiarize ourselves with what our customers like."

Even if you don't know the specific movie you have in mind, employees can recommend popular ones to try.

The movie rental store doesn't charge a fee to be a member. "We ask for a picture I.D. and another form of I.D. We sell new and used movies and games, but you don't need I.D. for that," she says.

"Our employees are from this area and are treated right. We feel we give personal customer service. They are very knowledgeable staff that cares that customers are assisted," says Sherry.

Seven employees work to help customers rent or purchase movies or games. The District Manager is Ray Cutter.

Employees watch movies to familiarize themselves with what is available so when recommending items they know what they are talking about. Angela, Ashlee, Brandie, Danny, Dusti, Sherry, Tiffany along with Sherry provide customers with great movies at great prices.

"We enjoy helping people find what they want when they are here. We are told we are friendly and courteous. If you ever have a problem, let us know and the situation will be fixed. We take pride in ourselves and in the store," says Sherry.

Residents can enjoy movies at almost any time of day or night. An outside movie return allows customers the convenience of after hours returns.

A new service offers processing of old films, 8-millimeter and photos into a DVD format.

"We make a film and can even add music," says Sherry.

With more than 2,000 locations throughout the United States and Canada, Movie Gallery also has locations in Spencer, Ellettsville and Bloomington. Some outlets are expanding into tanning and gaming areas. The Brazil location has expanded to offering Game Crazy, a gaming store dedicated to offering gamers a chance to try out new games as well as for purchase or rental.

"Movie Gallery is committed to promoting within the community. We are here to support the community and its organizations," says Sherry.

Customers have numerous choices depending on preferences. From horror and comedy, to drama and the new craze TV shows, Movie Gallery does sell their previously viewed items.

A few VCR tapes are still available in the children's area, but most are now DVD. The children's movies can be rented for only 99 cents for five days. Actually all movie rentals are for five days. This includes new releases.

Games for Play station 2, Play station 3, X-box, X-box 360, Wii and Game cube games are available for rental.

Sherry says, "I may be old-fashioned, but my favorite movie is Gone With The Wind and The Godfather."

They may be oldies but definite goodies. Sherry admits she has no control over what movies her stores receives, "We get most of the bigger movies and if you want you can call us to see if movie is in," she says.

Visit the website for coupons and upcoming release information.

"Come and rent movies and popcorn for a cheap weekend and have a fun family movie night," says Sherry.

Movie Gallery is located at 10 Crosswinds Drive in Cloverdale on the right not quite 3 miles south of I-70 on U.S. 231. Movie store hours are Monday through Thursday from 11 a.m. to 10 p.m. from 11 a.m. to 11 p.m. on Friday and Saturdays and from noon to 10 p.m. on Sundays. Visit the website at http://www.moviegallery.com or call them at (765) 795-2950 to see if they have the movie you want in stock. Be sure to tell them you heard the Buzz.

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Beth Arnold is a freelance contributor to the Banner-Graphic. Contact her at buzz aboutbizzness@yahoo.com