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Read comments (6)According to a media spokesman from AT&T, the issue was resolved Wednesday afternoon. He reported that various tests were run and came back showing the service was fully restored.
"Some of AT&T's wireless phone customers in the Greencastle area are currently experiencing intermittent service issues. AT&T technicians are working to restore service to customers as quickly as possible," AT&T Media Relations Representative Chris Bauer said.
Though some local AT&T customers are reporting the issue is not yet resolved.
Jason Hartman of Bainbridge said, "I can get text messages but when I call someone all I hear is an echo of my own voice. When I called AT&T they stated there was no problem."
Other AT&T Wireless subscribers are reporting the same sort of problem with both the service and AT&T's report of there being no problem.
The Federal Communications Commissions told the Banner Graphic that they have had no reports of this outage.
Thursday afternoon, customers are beginning to report their phone service is returning to normal.
If the problem persists, continue calling AT&T wireless at (800) 331-0500 and reporting the issue.
I have had the same problem in Greencastle as of Wednesday. It seams to be working now. But for three days it was a pain
Don't get upset , take some money off of your next bill. $1 a day.
Just got off phone with AT&T.. Problem DOES still exist. They said the status of the problem is still in progress. Should be resolved by July 4th afternoon. Continue to call and you will receive feedback!!!
Phone service at Heritage lake is always poor, at best! We seem to live in a "dead zone" that doesn't allow us to have either good land line service or cell phone service.
I had noticed a similar problem with my phone. Very odd.
I wonder if the Banner is getting a busy signal when calling A.T. & T.?