Officials at Mill Pond Health Campus have announced that Kathy Troyer, L.P.N. has been selected to serve as Nurse Mentor.
The goal of the Nurse Mentor Initiative is to reduce nurse turnover, increase nurse job satisfaction, and improve delivery of services to the residents.
Troyer attended an extensive two-day training program in Nashville with other nurses selected from Trilogy's fifty campuses. During the training program the nurses were taught leadership excellence, customer service, managing conflict and understanding personality traits.
A resident of Putman County, she has been employed at Mill Pond Health Campus for three years.
She has worked in long term care for over five years.
"I really enjoyed the Mentor training. The skills I learned will allow me to train new staff members, and be a leader," she said.
"We had a great time in Nashville, even though the training was intense, and I know I will be a better Nurse. It's great to have an opportunity to advance my career as a L.P.N.." stated Troyer.
Nurse Mentors are selected by the President and C.E.O. of Trilogy Health Services, Randall Bufford, based on letters of recommendation from a supervisor and co-worker. Criteria for selection included, attendance, length of service, recommendations, work performance and customer service skills exhibited on the job.
As a Nurse Mentor for Mill Pond Health Campus, she will assist nursing management with all facets of operations including implementing clinical standards and service expectations, mentoring the nursing team, and helping to orientate new nurses' to their position.
Mill Pond Health Campus, located at 1014 Mill Pond Lane, offers a full continuum of healthcare services to its patients and residents ranging from adult day care and assisted living to skilled nursing services.
The 60-bed health center provides 24-hour skilled nursing care, which includes physical, occupational and speech therapies, and related medical services.
In addition to traditional long-term care services, the center offers an elegant assisted living facility designed to provide assistance to those individuals who need help in their daily activities of living, but who do not require skilled nursing services.