Visiting Angels has been recognized with Home Care Pulse's "Best of Home Care" distinction, which is awarded to the top 25 percent of agencies nationwide in client and employee satisfaction scores from Home Care Pulse.
"We know that sometimes it's difficult to make care decisions when you don't have specific experience with an agency, explained Home Care Pulse founder Aaron Marcum. "It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with."
The selection process for the "Best of Home Care" includes the evaluation of client and employee satisfaction in areas such as agency training, communication and overall quality of recommendation of services.
"This is all about the caregivers, and the attention they pay to the seniors we're severing. We're proud of the way our caregivers are always looking for ways to go above and beyond for their seniors," said Pat Kelley, Visiting Angel's Director. "This makes back to back awards, as we also won this award in 2011, and are determined to continue to improve our service to seniors."
Home Care Pulse created the award to identify those agencies in the private duty home care space that demonstrated a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to better care decisions for their aging loved ones.
"We want to congratulate Visiting Angels of West Central Indiana for winning the 'Best of Home Care' award and commend their commitment to placing high priority on client and employee satisfaction," said Marcum.
For more information on the 'Best of Home Care' award or Home Care Pulse, visit www.bestofhomecare.com.