911 billed $71,000 for software service
GREENCASTLE -- Putnam County 911 dispatch director Dave Costin received a shock recently when an abnormally large bill arrived from the dispatch center's software company.
At Tuesday's meeting of the Putnam County Council, Costin reported receiving a $71,000 bill for back charges on software maintenance.
He said the problem began about two years ago when the original software company sold out to another provider. When he did not receive periodic bills for maintenance and upkeep, Costin inquired about it several times. Receiving no response, he let the issue die.
When the provider was taken over again, the new company asked for a copy of the contract from Costin. After sending it, he received the $71,000 bill.
Costin said he and attorney Scott Hoff are reviewing the bill to make sure the charges are all accurate. If so, they will have to proceed with some sort of payment arrangement.
Council attorney Elizabeth South told Costin since it took two years to send the bill, the company should give a reasonable amount of time to receive payment.
No action was taken at Tuesday's meeting.
Costin also reported his department's electric bills have increased significantly in recent months. The electric company had been reading the incorrect meter until November.
With the bill now running about $1,000 a month and too little money budgeted, Costin said he would be asking for an additional appropriation of $10,000 in the coming months.
The beacon on the dispatch communication tower had to be replaced recently, and could cost between $4,000 and $5,000. Costin believes the problem was caused by a lightning strike, which would make the cost covered by insurance. However, the insurance company is disputing the claim.