Cloverdale McDonald’s offers guests transformed dining experience

Tuesday, January 22, 2019
Cutting the ceremonial ribbon at the Cloverdale McDonald’s to reopen the revised and innovative dining area is Cloverdale General Manager Carrie Schmidt as McDonald’s personnel and members of the Greater Greencastle Chamber of Commerce look on. Joining in the ceremony are (front, from left) Rhonda Manning, Carrie Schmidt, owner/operator Paul Jedele, Chamber representative Christina Payton and (back, from left) Operations Manager Chris Murphy, Kate Jedele, Tim Jedele and Chamber representatives Vince Aguirre, Executive Director Brian Cox and Andrew O’Hair.
Courtesy photo

CLOVERDALE – The McDonald’s restaurant at 1033 N. Main St. in Cloverdale is inviting guests to experience McDonald’s in a new way with a greater level of choice, engagement and service.

The changes are reflective of a new and innovative restaurant model that has been successfully rolled out in more than 2,600 McDonald’s restaurants around the world and puts more choice and control in the hands of guests by evolving how they order, what they order, how they pay and how they are served.

A ribbon-cutting and celebration were held at the restaurant on Friday, Jan. 18. Local McDonald’s owner/operator Paul Jedele welcomed guests, including leaders from the Greater Greencastle Chamber of Commerce, for a firsthand look at the newly renovated location, which now includes kiosks for ordering, table service, digital menu boards and more payment options.

“We’re excited to share this evolved experience at McDonald’s with our customers,” Paul Jedele said. “We appreciate and value our guests’ feedback on this new experience, and we’re looking forward to offering them a new way to dine at McDonald’s.”

For those looking to order at their own pace, the new digital self-order kiosks make ordering and paying for a meal easy. Kiosks empower guests to browse the menu, find new options and tailor their meal just the way they want.

Guests’ orders are delivered to tables by McDonald’s crew members, allowing customers to relax and enjoy a more custom dining experience.

McDonald’s owner/operators and restaurant teams all across Indiana are placing a higher emphasis on hospitality by focusing on greeting customers, assisting with technology and ensuring a clean, welcoming environment.

As part of the event, Jedele announced that each day during opening week, 15 percent of sales from the restaurant’s new kiosks will be donated to a different local organization, including local school reading programs, the volunteer fire department and the Cunot Community Center.

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