Cloverdale council addresses office hours, ordinances

Friday, July 17, 2020
Clerk-Treasurer Kelly Maners swears in Daniel Warren as the Cloverdale Police Department’s newest deputy marshal, with Town Marshal Steve Hibler standing alongside.
Banner Graphic/BRAND SELVIA

CLOVERDALE -- For the time being, Cloverdale residents will not see the town office opened five days week. However, online bill payment is waiting in the wings.

The Cloverdale Town Council considered both potentialities during its regular meeting last Tuesday evening. Clerk-Treasurer Kelly Maners, still fresh in her role, explained how paying online could affect whether the office needed to be opened up more.

Maners stated she was unsure of where the town stood with its finances. She added that she had been working on establishing an online bill paying system, which could dramatically reduce traffic and calls to the office.

Maners suggested that the council wait on extending the office hours until she knew where the online billing system stood. She added that it might not become available until October.

Town Attorney Daniel Hofmann said he was waiting on a financial analysis for the town. He pointed out that the town was also missing potential property taxes. The state issued a moratorium in March that waived penalties until July 10.

Back in May, the council agreed that the town office’s hours had to be opened up, with Council Vice President Greg Jay citing “common disapproval” of it being closed on Wednesdays. The consensus was that it would be open on Wednesdays as well as half days on Saturdays.

The council set a tentative date of July 6 for the new hours to be in effect, depending on where the state stood with COVID-19.

Stardust Hills developer Don Gedert took exception with the office remaining open four days a week, saying a “traditional” work week was five days. He cited a situation in which the water would have to be turned on for a Wednesday inspection, yet no one answers the phone.

Maners explained that Wednesdays have been set aside for utility workers to get various jobs completed, with that day being the best time. Jay added that should Gedert get an inspection notification on a Monday, the office would still be able to accommodate it on a Wednesday.

However, as a full-time student, Deputy Clerk Samantha Hinman will not be available to work in the office beginning next month.

The council agreed that part of the issue was that Utility Clerk Susie Bass has no official way to get ahold of workers in the field in case of an emergency. Jay suggested that the town look into setting up a mobile phone specifically for this, but no action was taken.

The council approved a motion to hold off on the proposed office hours until town officials know where they stand with the online bill pay and the financial analysis.

The council then looked at revising the town’s sewage use ordinance. Hofmann said he had been working with Bridget Murphy of UMAC on these changes, one of which has been to remove language referring to the town manager, should that position not be filled.

Hofmann said the issue of fines for prohibited discharges had been left “blank” for the council to consider. Jay opined that fees had to be broken down according to consumption.

He believed commercial properties could not be fined greater fees if other residential spaces were using more water. He suggested a compounded fine for both commercial and residential as far as repeated citations were concerned.

The second ordinance which has had some changes made to it is the town’s salary ordinance. Describing them as “minor,” Hofmann said corrections had been made to CPD Crime Scene Investigator Rick Lambert’s salary, as well as to the deputy clerk’s salary.

The major salary amendment was to issue a one-time emergency bonus to Hinman and Utility Clerk Susie Bass, which is to depend on the hours worked by both. The changes also include compensation to Bass for overtime worked.

Both Hinman and Bass, who also serves as an auditor for the town, took on extra responsibilities after the departure of former Clerk-Treasurer Cheryl Galloway.

The council approved the changes with the understanding that a more comprehensive revision would be in the works.

In other business:

• Maners swore in 2014 Cloverdale High School graduate Daniel Warren as the Cloverdale Police Department’s newest deputy marshal. He served four years in the U.S. Marine Corps.

Town Marshal Steve Hibler said Warren was selected out of about 80 applicants for the position. He also highlighted that all of the department’s deputy marshals are former military.

• The council approved for three “whirlybird” indicators to be installed on stop signs near Stardust Hills.

• Hofmann stipulated that Gov. Eric Holcomb had extended the moratorium on utility shutoffs until Aug. 14. He advised the council that repayment plans should be set up with customers.

• Hofmann said he had “gotten the ball rolling” with the town’s planned ADA transition plan. He said Commonwealth Engineers, based in Indianapolis, would be coming in August.

The council approved last month for a third-party contractor to assist with updates in the town.

Council member Cindy Holland was not present at the meeting.

The next regular meeting of the Cloverdale Town Council is scheduled for Tuesday, Aug. 11 at 7 p.m. in the Cloverdale Town Hall.

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  • Some people do not like to pay with a debit or credit card. Us older folks still like to have one on one in person contact. Why are people trying to make things easier for them and not their customers (and cost more with online bill pay) than what’s needed? I’m 62 years old and will go in person to pay as many bills as possible. When you shut your doors to the public for “convenience” for you yet make it harder for your customers. Perhaps when we move Brazil shall be a little more understanding with their customers.

    -- Posted by fedUPtaxpayer on Fri, Jul 17, 2020, at 8:59 PM
  • There are many people who will not pay online...or do not have internet...not fair to them

    -- Posted by mrwalleye on Fri, Jul 17, 2020, at 11:14 PM
  • The office will still be open 4 days a week, and the drop box is always available. Being able to pay online is just an additional low cost alternative and convenience.

    -- Posted by FactswithoutBS on Sat, Jul 18, 2020, at 4:43 AM
  • Reading comprehension is pretty low here. Perhaps a few online classes are in order.

    -- Posted by techphcy on Sat, Jul 18, 2020, at 11:04 PM
  • I pay by check ONLY and WILL NOT use your drop off box and will not use a credit card on the computer. In my opinion the office should be run as a business and be open five days a week.

    -- Posted by Old Man 2 on Sun, Jul 19, 2020, at 12:20 AM
  • My understanding is that cost to the community is the most important consideration at this time. Those who prefer to pay by check and "in person" still have that option four days a week. How do you pay your gas and electric bills, your rent or mortgage, insurance, car payments, etc. In person by check is almost impossible anymore.

    -- Posted by FactswithoutBS on Sun, Jul 19, 2020, at 8:57 AM
  • Bunch of cry babies, buy a money order and or a stamp. Down sizing expenses in government, not expanding is good.

    -- Posted by Blueberry63 on Sun, Jul 19, 2020, at 10:18 AM
  • @old man 2: you’ll pay by one of the approved methods or you’ll have your utilities shut off. Simple as that.

    -- Posted by techphcy on Sun, Jul 19, 2020, at 11:11 AM
  • Office hours are for more than just paying your bill. What about people who need their water turned on?

    It's so easy to say, oh, call in advance, etc.

    In reality, it is more convenient when an office is open Monday through Friday.

    -- Posted by letspulltogether on Sun, Jul 19, 2020, at 8:31 PM
  • *

    "[Town Marshall] also highlighted that all of the department’s deputy marshals are former military."

    Just my opinion (I don't live in Cloverdale), but having all of your law enforcement being former military is not exactly something to crow about.

    There is a difference between the military and a civilian police force... although it seems many in law enforcement wish to blur that line nowadays.

    -- Posted by dreadpirateroberts on Mon, Jul 20, 2020, at 8:28 AM
  • DPR, this is one of the 30% or so of things I completely agree with you about. The militarization of our police forces at every level from local to federal is one of the biggest threats to our freedom.

    -- Posted by techphcy on Mon, Jul 20, 2020, at 1:34 PM
  • *

    Please screenshot this.

    I agree with DPR.

    -- Posted by RSOTS on Mon, Jul 20, 2020, at 1:39 PM
  • Oh please! They are proud of the fact that they are giving veterans jobs. That's why it was highlighted. They go thru the same training as anyone else to be on the police force no matter if they have military background or not. I've known Daniel Warren for about 10 years now. He has always been an excellent and respectful person and will make a fine police officer. Cloverdale is lucky to have him.

    -- Posted by PutnamTownProud on Mon, Jul 20, 2020, at 3:28 PM
  • I'm not sure, and I'm just guessing, but perhaps when the talent, past experience, training, and recorded history plus government service and veterans points were placed on the table that the veterans were selected based on merit Service to one's country must mean something, everything being even.

    Some of the nicest, most levelheaded folks I've ever met, my best friends and many of my neighbors included, are vets, and I'm proud of them.

    Veterans rock. I know. Been there and done that.

    -- Posted by Prince of Stardust Hills on Mon, Jul 20, 2020, at 7:03 PM
  • I am not a Vet, but do understand the "additional" training, discipline, experience, knowledge, and self-restraint that they possess over one who has been through the academy and hired with no further training. Not meaning to discount those who are not vets, but I personally would rather have a Vet respond to a life-threatening situation, as he/she would be better prepared to handle the situation. (Just my personal opinion)

    -- Posted by FactswithoutBS on Mon, Jul 20, 2020, at 9:46 PM
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