Big Walnut Water issues boil order

Monday, July 27, 2020

Big Walnut Water Corp. issued a boil order Monday morning.

Corporation spokesman Dale Pierce said customers should plan to boil their water through Wednesday morning.

During a boil order, water to be used for drinking or to prepare or cook food should be brought to a rolling boil for at least one minute and then cooled before use.

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  • Is that Greencastle's water source? More information is needed, please. This notice doesn't specify what consumers need.

    -- Posted by landmhurst on Mon, Jul 27, 2020, at 1:42 PM
  • Article also doesn't say what caused the boil order to be necessary.

    -- Posted by Ben Dover on Mon, Jul 27, 2020, at 7:49 PM
  • At landmhurst call them for more info. When we had a leak in Cloverdale they call us but we have a friend on Big Walnut water and she said they donít have auto dial.

    At Ben Dover call Big Walnut for more info on what caused the boil order. Itís an article to give a brief update. When you want more info you have to call the company. Cloverdale messes up on their message all the time.

    -- Posted by fedUPtaxpayer on Mon, Jul 27, 2020, at 10:21 PM
  • Paper should be doing the calling for more info.

    -- Posted by Ben Dover on Tue, Jul 28, 2020, at 11:06 AM
  • at Ben Dover, it is the utility companies responsibility, not the newspaper. It really doesn't matter what "caused" the boil order, just the fact you need to boil the water is important.

    -- Posted by fedUPtaxpayer on Tue, Jul 28, 2020, at 11:44 AM
  • Seems easier for one person to call them and clarify it for everyone than for 3000 people to call for the same two questions.

    -- Posted by techphcy on Tue, Jul 28, 2020, at 5:21 PM
  • "at" fedUPtaxpayer: People have a right to know what's in their water so yeah it does matter what caused the boil order. If the paper can't make one call for more info on their days off then I could rightly suspect either a coverup on someone's part or just laziness. If you blindly accept this "order" maybe you should drive up to Flint Michigan and guzzle some of their water since they say it's OK now.

    -- Posted by Ben Dover on Tue, Jul 28, 2020, at 8:21 PM
  • @ Ben Dover, again I say it is NOT the newspapers responsibility, it is the water utility and/or customers. Everytime we have a boil order in Cloverdale, we get detail info FROM CLOVERDALE WATER COMPANY, not the newspaper...people crack me up pushing the responsibilty off on a third party.

    -- Posted by fedUPtaxpayer on Fri, Jul 31, 2020, at 3:02 PM
  • @ techphey, when you call the utility company to get the answer, why not share it here for others?

    -- Posted by fedUPtaxpayer on Fri, Jul 31, 2020, at 3:03 PM
  • *

    How about we say that it is the responsibility of the water department to inform their customers of WHY the boil order... and that it would be nice if the BG would get that information and share it with their readers, but that it isn't their responsibility.

    Then the onus is on the water company to let their customers know via automated phone message, text alert, and/or publication in the local newspaper... and the BG would simply be doing a public advocacy by getting this information and supplying it.

    I think we could all agree that calling the utility company is probably not efficient... hundreds of people calling to ask the same question would tie up the phone lines making getting through frustrating for the customer and would likely drive crazy the person answering the phones.

    Just some thoughts.

    -- Posted by dreadpirateroberts on Sat, Aug 1, 2020, at 1:48 PM
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