Duke restores power to Greencastle customers following Sunday outage

Sunday, April 25, 2021

Following an outage of nearly 90 minutes, Duke Energy restored power to more than 1,500 Greencastle customers late Sunday morning.

The number of customers without power in the outage, which began around 9:30 a.m., had been 1,556, according to the Duke website.

As of 11:10 a.m., that number was down to one.

The energy company did not provide a reason for the outage. Residents in the area of Walnut Street reported hearing a loud boom about the time the outage began.

A map on the Duke website indicated the outage included the majority of the city, except for customers on the South Side and on the far East Side.

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  • This is the second major outage in a week. I was at Walmart last week when the transformer at the Duke office exploded and all the power on the east side went out. Hope they figure this out soon.

    -- Posted by techphcy on Sun, Apr 25, 2021, at 12:32 PM
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    I recall how smart meters and recent rate hikes were supposed to prevent these kinds of situations...

    -- Posted by DouglasQuaid on Sun, Apr 25, 2021, at 7:24 PM
  • I hope the Banner will find out what happened. I saw a bunch of Duke trucks at Asbury Towers, not sure if that was the source of the outage.

    -- Posted by Ben Dover on Sun, Apr 25, 2021, at 8:19 PM
  • Smart meters or rate hikes will not prevent equipment failure. Think of a new car, they may last a month or 10 years but everything eventually fails. Concerning Sunday's outage Asbury Towers is on the same circuit as most of downtown and continuing to the east side.

    -- Posted by Workingthesoil on Mon, Apr 26, 2021, at 8:28 AM
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    Not according to the regional Duke manager I spoke with, but thanks for the quick tutorial on maintenance basics.

    -- Posted by DouglasQuaid on Mon, Apr 26, 2021, at 9:11 AM
  • DouglasQuaid: A regional manager is not in Operations and most likely has never seen a circuit map. The Madison Street Substation has 2 circuits out - the 1210 and the 1211. The 1210 Circuit goes north from the substation serving most of the downtown area, it continues out the East side to at least 10th street, this is why the "Big" Speedway was out. The stop lights at Kroger are on the 1210 but Kroger and Headly are on the 1211 circuit. If they were working at Asbury Towers it is on the 1210 circuit-- 45 years in Operations at Greencastle Duke Energy.

    -- Posted by Workingthesoil on Mon, Apr 26, 2021, at 4:05 PM
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    Ah, so I guess what you're saying is that it takes 46 years of operational experience to grasp the fabled concept of *redundancy* and the purposes that rate hikes should serve or how far they should be stretched to invest into having more than only 2 points of failure... Thanks for clarifying. I'll run that memo up the chain and see if it computers with the regional brain.

    -- Posted by DouglasQuaid on Mon, Apr 26, 2021, at 9:34 PM
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