City water line inventory survey responses urged

The City of Greencastle has announced that it has mailed surveys to every water customer of the city’s water utility.

By October 2024, the Indiana Department of Environmental Management and the United State Environmental Protection Agency require all water systems to develop an inventory of drinking water service lines.

The service line is the pipe that connects a home or business to the city water main.

The Greencastle Water Department must list the materials on the utility-owned portion of the service line, the line from the water main to the water meter. The inventory survey asks property owners and businesses to list the material of the service line between the meter and the home or business building.

Residents are asked to complete the survey by Sept. 29. The survey takes a few minutes to complete and includes pictures of various types of water lines to help with identification.

The survey can be completed by using the included website or QR code on the survey. Owners of multiple properties can access the on-line survey multiple times to enter properties.

The paper survey can also be dropped off at city hall at the drive-up window or the after-hours deposit slot.

Responses will also help identify lead service lines. The City of Greencastle treats its drinking water with a corrosion control method that prevents lead from leaching into drinking water. Orthophosphate, a common food additive, as used by the city, prevents lead from leaching into drinking water.

The inventory is important in helping to prepare future plans and priorities for the water utility.