Letter to the Editor

Throwing food at manager not the answer

Wednesday, October 27, 2010

This evening my wife, who works at the McDonald's here in Greencastle, told me about an incident that occurred there that seems to be happening all too frequently.

She told me that a woman came through drive-thru and ordered some sandwiches that were evidently not made to her liking. She then came back through the drive-thru and spoke to the manager in charge at the window. The manager offered to remake the food and offered a refund.

The customer became irate and threw the incorrectly made food in the manager's face, covering her with the contents. The customer was asked to leave, of course, and the manager started crying.

Now, I don't know about the rest of the population out there, but where I come from that is assault, which is a crime. If any of you were walking around the office and someone came up and smacked you in the face with a stack of books or a pile of printouts, there would be consequences.

The folks who work at McDonald's are just trying to put food on the table and pay bills like the rest of you. They are also human and make mistakes. So instead of getting all bent out of shape and trying to get physical retribution, just think "could I honestly deal with the same fast pace and demand as these people and get it right all of the time?"

I want to end with one piece of information: If you assault these people, then you are committing a crime. If it happens to my wife, you will definitely be prosecuted to the full extent allowed by law.